Privacy Policy
Last updated: January 5, 2026
At Quotsey, we are committed to protecting your privacy and handling your data with care. This Privacy Policy explains how we collect, use, store, and protect your information when you use our AI-powered quote generation service as a homeowner.
1. Information We Collect
Information You Provide Directly
- Project Details: Information you enter when requesting quotes for home improvement or other projects
- Images: Photos of your home, property, or projects that you choose to upload
- Contact Information: Email address, phone number, or other contact details you provide
- Communications: Any messages or inquiries you send to us or contractors through our platform
Automatically Collected Information
- Usage Data: Information about how you interact with our website
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP addresses, access times, and pages viewed
2. How We Use Your Information
We use the information you provide to:
- Generate accurate quotes tailored to your project needs
- Process and analyze images you upload to better understand your requirements
- Connect you with qualified contractors in your area
- Facilitate communication between you and contractors
- Improve the accuracy and quality of our quote generation service
- Respond to your inquiries and provide customer support
- Maintain and improve our website functionality
- Send you marketing communications about our products and services (if you have provided contact information)
- Comply with legal obligations
3. AI Processing and Third-Party Services
Our service uses artificial intelligence technology to generate quotes. When you submit information or images:
- Your data is processed using AI technology provided by third-party service providers, including OpenAI
- We may change or add additional AI models in the future to enhance the accuracy and quality of outputs for our users
- Text prompts and images you submit may be transmitted to these third-party AI providers for processing
- Important: Information shared through prompts or image uploads may be subject to the data practices of our AI service providers, and we may have limited ability to delete such data once transmitted
We strongly recommend that you avoid including sensitive personal information in your text prompts or uploading images that contain:
- Personal identification documents
- Financial information
- Sensitive personal details beyond what's necessary for quote generation
4. Sharing Your Project Information with Contractors
What Contractors Can See
When you request quotes or connect with contractors on our platform:
- Contractors can view your project details, descriptions, and images you've uploaded
- Contractors can access your contact information once you engage with their bids or accept their proposals
- Contractors may export quotes that include your project images for their business records
How Contractors May Use Your Information
Contractors are permitted to use your project information and images only for:
- Evaluating your project and preparing accurate quotes
- Completing accepted projects
- Maintaining business records related to quotes and completed work
Contractors are prohibited from:
- Unauthorized distribution or sharing of your images
- Using your information for purposes unrelated to your project
- Misusing your contact information
We enforce these restrictions through our Terms of Service, and violations may result in contractor account termination.
Your Control
You choose which contractors can view your project details by:
- Requesting Private Quotes: Selecting specific contractors to request quotes from
- Posting for Bid: Choosing to make your project available to all contractors in your area who can then review your quote and submit bids
- Responding to Bids: Engaging with contractor proposals you're interested in
- Accepting or Declining Proposals: Deciding which contractor to work with
When you post a project for bid, any contractor on our platform serving your area may view your project details and images to prepare their bids.
5. Data Storage and Security
We implement reasonable security measures to protect your information, including:
- Secure data transmission using encryption
- Access controls limiting who can view your data
- Regular security assessments of our systems
- Technical measures to control contractor access to your information
For more detailed information about our security practices, please visit our Security Page.
However, no internet transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention and Deletion
Your Deletion Rights
You have the right to request deletion of your data. We will honor deletion requests to the best extent possible.
Profile Deletion
If you delete your profile, we will delete your associated data within 30 days of your deletion request.
Limitations on Deletion
Please be aware that:
- Once data has been transmitted to third-party AI service providers (such as for processing prompts or images), we may have limited or no ability to delete that information from their systems
- Contractors who have received your information as part of legitimate quote requests may retain it for their business records
- Some data may be retained in backup systems for a limited time period
- We may retain certain information where required by law or for legitimate business purposes
To request deletion of your data, please contact us using the information provided in Section 11.
7. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Remember your preferences
- Analyze website usage and performance
- Improve user experience
You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
8. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Contractors: Your project details, images, and contact information are shared with contractors you choose to engage with on our platform
- Service Providers: Third-party companies that help us operate our service, including AI technology providers
- Legal Requirements: When required by law, legal process, or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
If you provide us with contact information, we may use it to send you marketing communications about our products and services. However, we will never sell your contact information or other personal data to third parties.
9. Your Privacy Rights
Depending on your location, you may have rights including:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your data (subject to limitations described above)
- Objection to certain processing activities
- Data portability
To exercise these rights, please contact us using the information below.
10. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
13. Important Reminder About Sensitive Information
To protect your privacy and security, we strongly advise you NOT to include the following in your text prompts or uploaded images:
- Social Security numbers or government-issued identification numbers
- Banking information, credit card numbers, or financial account details
- Passwords or security credentials
- Medical or health information
- Personal identification documents (driver's licenses, passports, etc.)
- Any other highly sensitive personal information
Once data is transmitted to our AI service providers, we may have limited or no ability to delete or retrieve it. By avoiding the submission of sensitive information, you help protect yourself from potential privacy risks.